At pjilipg, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, resources, and support needed to enjoy our platform responsibly — because your well-being always comes first.
pjilipg is strictly for players aged 21 years and above, in accordance with Philippine gaming regulations.
pjilipg provides a full suite of responsible gaming tools that you can activate at any time through your account settings or by contacting our 24/7 support team.
Set a daily, weekly, or monthly deposit cap on your pjilipg account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.
Define how long you want to play in a single session. When your session limit is reached, pjilipg will automatically log you out and display a summary of your session activity — including time played and net result — so you can stay informed.
Enable periodic on-screen pop-up reminders that show how long you have been playing and how much you have wagered. These gentle nudges help you stay aware of your gaming activity without interrupting your experience unnecessarily.
Need a short pause? Use the "Take a Break" feature to temporarily suspend your pjilipg account for 24 hours, 7 days, or 30 days. During this period, you will not be able to log in or place bets. Your account and balance remain safe.
If you feel you need a longer break, request a self-exclusion of 6 months, 1 year, or permanently. Once activated, your pjilipg account will be closed and you will not be able to re-register during the exclusion period. Contact our support team to activate self-exclusion immediately.
Set a maximum loss threshold for a given day, week, or month. Once your loss limit is reached, pjilipg will prevent further wagering until the period resets. This tool helps you stay within a budget you are comfortable with.
Responsible gaming starts with honest self-reflection. Ask yourself the questions below. If you answer "yes" to two or more, we strongly encourage you to use pjilipg's responsible gaming tools or reach out to our support team for guidance.
Remember: there is no shame in asking for help. Thousands of Filipinos across Metro Manila, Cebu, Davao, and beyond have taken control of their gaming habits and come out stronger. pjilipg is here to support you every step of the way.
Do you spend more money on gaming than you originally planned, or more than you can comfortably afford?
Do you find yourself chasing losses — continuing to play in an attempt to win back money you have already lost?
Has gaming started to affect your relationships, work, studies, or daily responsibilities?
Do you feel restless, irritable, or anxious when you are not able to play, or when you try to cut back?
Have you borrowed money, sold belongings, or used funds meant for essential expenses (rent, food, bills) to fund your gaming?
Have you tried to stop or reduce your gaming but found it difficult or impossible to do so on your own?
Setting up responsible gaming tools on pjilipg is quick and straightforward. Here's how to get started.
Log in to your pjilipg account and navigate to "Account Settings" → "Responsible Gaming." From there, you can set deposit limits, session time limits, loss limits, and reality check intervals in just a few taps — available on both desktop and mobile.
Our 24/7 live chat support team can activate any responsible gaming tool on your behalf immediately. Simply open the chat window, identify yourself, and request the tool you need. Self-exclusion requests are processed within minutes.
Send a request to [email protected] with your account details and the tool you wish to activate. Our team will confirm activation within 2 hours (Philippine Standard Time) and send you a confirmation email.
All restrictive tools (deposit limits, session limits, loss limits, self-exclusion) take effect immediately upon activation. Relaxing or removing a restriction requires a mandatory cooling-off period to ensure your decision is considered and deliberate.
pjilipg strictly enforces the 21+ age requirement in accordance with Philippine gaming regulations. All new accounts undergo mandatory identity and age verification before any deposits or gameplay are permitted.
Under Philippine law and in line with PAGCOR regulations, online casino gaming is strictly reserved for individuals who are 21 years of age or older. pjilipg takes this requirement seriously and enforces it without exception across all player accounts.
During registration, every new pjilipg player is required to submit a valid government-issued Philippine ID — such as a passport, driver's licence, SSS ID, or PhilSys National ID — to verify their identity and confirm they meet the minimum age requirement. Accounts that cannot be verified will not be permitted to deposit or play.
If you are aware of a minor attempting to access the pjilipg platform, please report it immediately to our support team at [email protected]. We will investigate and act swiftly. Parents and guardians are encouraged to use parental control software to prevent underage access to online gaming platforms.
PAGCOR Responsible Gaming: The Philippine Amusement and Gaming Corporation (PAGCOR) promotes responsible gaming across all licensed operators in the Philippines. pjilipg supports PAGCOR's responsible gaming framework and encourages players to familiarise themselves with PAGCOR's guidelines and player protection programs.
If you or someone you care about needs help with problem gambling, these organisations provide free, confidential support to Filipinos nationwide.
The Philippine Amusement and Gaming Corporation oversees responsible gaming standards for all licensed operators. PAGCOR's player protection programs include self-exclusion registries and problem gambling awareness campaigns across the Philippines.
The NCMH provides mental health services and counselling for Filipinos dealing with behavioural issues including problem gambling. Services are available at their facility in Mandaluyong City and through their 24/7 crisis hotline.
Gamblers Anonymous runs peer support groups across Metro Manila, Cebu, and other major cities. Their 12-step program has helped thousands of Filipinos regain control of their lives. Meetings are free, confidential, and open to anyone who wants to stop gambling.
NCMH Crisis Hotline
1553 (toll-free, 24/7)
In Touch Crisis Lines
Manila: (02) 8893-7603
pjilipg Support
[email protected] · Live Chat 24/7
DOH Mental Health
Hopeline: 8804-HOPE (4673)
Need to self-exclude from pjilipg right now?
Access My Accountpjilipg was built for Filipino players who love the thrill of online gaming — but we have always believed that entertainment should never come at the cost of your financial or personal well-being. That is why responsible gaming is not just a checkbox for us; it is a core part of how we operate every single day.
Our team continuously monitors platform activity for signs of problem gambling behaviour. When patterns of concern are detected, our responsible gaming team will proactively reach out to the player with information and support options — because we would rather lose a bet than lose a player to addiction.
We also train our customer support staff — who serve players from Quezon City to Makati, from Cebu to Davao — to recognise the signs of problem gambling and respond with empathy, professionalism, and practical guidance. At pjilipg, you are never just an account number.
pjilipg's responsible gaming framework is aligned with PAGCOR guidelines and international best practices for player protection in licensed online gaming environments.
Every pjilipg player can access a full history of their deposits, withdrawals, wagers, and session durations at any time from their account dashboard — full transparency, always.
Our specialist responsible gaming team is available 24/7 to assist players who need support, guidance, or immediate account restrictions. Reach us via live chat or at [email protected].
Gaming at pjilipg should always feel like entertainment, not a burden. Set your limits, play within your means, and enjoy everything our platform has to offer — safely and confidently.
21+ Only · Play Responsibly · Philippines