pjilipg Privacy Policy

1. Introduction

pjilipg ("pjilipg," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you," "your," or "Player") of the pjilipg platform accessible at pjilipg.org (the "Platform"). This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information in connection with your use of the Platform.

This Privacy Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By registering an account or using the pjilipg Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read alongside the pjilipg Terms & Conditions, which govern your use of the Platform.

2. Personal Data We Collect

pjilipg collects personal data that is necessary to provide our services, verify your identity, process financial transactions, and comply with applicable legal and regulatory obligations. The categories of personal data we collect include:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification documents (e.g., Philippine passport, SSS ID, driver's licence, or other valid Philippine ID).
• Contact Data: Email address, mobile phone number, and residential address (including city — e.g., Manila, Quezon City, Cebu, Davao, or Makati).
• Financial Data: Payment method details (e.g., GCash account number, PayMaya account, BPI, BDO, or Metrobank account information), deposit and withdrawal history, and transaction records.
• Account Data: Username, encrypted password, account preferences, gaming history, bonus usage, and session activity logs.
• Technical Data: IP address, device type, browser type and version, operating system, time zone, and cookies or similar tracking technologies.
• Communications Data: Records of your correspondence with pjilipg customer support, including live chat transcripts and email exchanges.

We do not collect sensitive personal information (such as racial or ethnic origin, political opinions, or health data) unless specifically required by law or with your explicit consent.

3. How We Use Your Personal Data

pjilipg uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your pjilipg account, including verifying your identity and age (21+ requirement) and processing your registration.
• Service Delivery: To provide access to games, process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank, and deliver the full range of pjilipg platform features.
• Regulatory Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, know-your-customer (KYC) requirements, and gaming regulatory requirements.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other prohibited conduct on the pjilipg Platform.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the features, performance, and user experience of the pjilipg Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and updates about pjilipg — but only where you have provided consent or where we have a legitimate interest to do so. You may opt out of marketing communications at any time.
• Responsible Gaming: To monitor gaming activity and enforce responsible gaming tools such as deposit limits and self-exclusion, in accordance with our Responsible Gaming policy.

4. Legal Basis for Processing

pjilipg processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., to provide the pjilipg Platform and associated services).
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including AML, KYC, and gaming regulatory requirements.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent: Where we rely on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Data Sharing & Disclosure

pjilipg does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and age verification service providers engaged to verify your identity and age in compliance with regulatory requirements.
• Technology Service Providers: Cloud hosting, data storage, analytics, and customer support platform providers who process data on our behalf under strict data processing agreements.
• Regulatory Authorities: Philippine government agencies, law enforcement authorities, and gaming regulators where disclosure is required by law or court order.
• Game Providers: Third-party game studios and live casino operators whose games are available on the pjilipg Platform, to the extent necessary to deliver those games.

All third parties with whom pjilipg shares personal data are required to handle that data in accordance with applicable data privacy laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

6. Data Retention

pjilipg retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations.
• KYC and identity verification documents are retained for the period required by applicable gaming and financial regulations.
• Customer support communications are retained for a period of three (3) years following the resolution of the relevant enquiry.
• Technical and usage data (e.g., log files) are retained for a period of twelve (12) months unless a longer retention period is required for security or legal purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.

7. Security Measures

pjilipg implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the pjilipg Platform.
• Encryption of sensitive data at rest, including payment information and identity documents.
• Role-based access controls limiting internal access to personal data to authorised personnel only, on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the pjilipg Platform infrastructure.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Incident response procedures to detect, contain, and notify affected individuals of any personal data breach in accordance with applicable law.

While pjilipg takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your pjilipg login credentials and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.

8. Cookies & Tracking Technologies

pjilipg uses cookies and similar tracking technologies to enhance your experience on the Platform, remember your preferences, and analyse how the Platform is used. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including maintaining your login session and enabling secure transactions. These cookies cannot be disabled.
• Functional Cookies: Used to remember your preferences (such as language settings and display options) to personalise your pjilipg experience.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players use the Platform, helping us identify areas for improvement. No personally identifiable information is collected through analytics cookies.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These cookies are only set with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the pjilipg Platform. For more information on managing cookies, refer to your browser's help documentation.

9. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by pjilipg:

• Right to Be Informed: The right to be informed of how your personal data is collected, used, and processed — as set out in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data pjilipg holds about you.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact the pjilipg Data Privacy Officer at [email protected]. We will respond to all verified requests within thirty (30) days of receipt.

10. Children's Privacy

The pjilipg Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. pjilipg does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the pjilipg Platform, please notify us immediately at [email protected].

11. International Data Transfers

pjilipg primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines — for example, where we use cloud infrastructure or technology service providers with servers located abroad.

Where such international transfers occur, pjilipg ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses consistent with the requirements of the Data Privacy Act of 2012 and the standards set by the National Privacy Commission of the Philippines.

12. Updates to This Privacy Policy

pjilipg reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform, and the "Last Updated" date at the top of this page will be revised accordingly.

Your continued use of the pjilipg Platform following the publication of any revised Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this page periodically to stay informed about how pjilipg protects your personal data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by pjilipg, please contact our Data Privacy Officer:

• Email: [email protected]
• Live Chat: Available 24/7 via the pjilipg Platform
• Response Time: Within 2 hours (Philippine Standard Time)

Our support team serves players across the Philippines — from Metro Manila and Quezon City to Cebu, Davao, Makati, and beyond — and is committed to addressing all privacy-related enquiries promptly and professionally.